Our Call Center Solutions
inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions. The company's services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple unified communications (UC) products, cloud services and IP phone systems powering today’s always-on workforce. Its flexible communications solutions for contact centers and cloud, onsite and hybrid UC environments eliminate complexity, reduce cost and improve productivity.
IPitimi has grown exponentially as a Unified Communications and Professional Services provider. With a customer centric focus, IPitimi has grown organically by providing world class customer service and support, and a robust set of features and services. Though headquartered in the USA, IPitimi has established a strong presence in the international area, and has expanded operations with two international IPitimi offices. The roadmap is strong for this highly customizable solutions developer.
With a customer centrix mind and an extraordinary technical support team, Utah telecom easily unify locations, and mobile and remote workers with all-inclusive features: voice, fax, conferencing, queues, User Panels and reporting tools. The platform also contains Contact Center solutions, Virtual extensions, and an active-active server's Platform for the optimal enterprise experience to allow businesses to compete in the new world of work.